Frequently Asked Questions
Frequently asked questions about the program are Available Here or by contacting Rayovac Consumer Service at 1-800-237-7000.
Terms and Conditions
Auto Delivery Description
The first shipment of your Auto Delivery order will be processed when you sign up for Auto Delivery and place your order. Valid credit cards are the only payment method accepted for Auto Delivery purchases and any Rayovac gift certificates or eligible promotional codes or promotion code balance on your Rayovac.com customer account, will be applied toward the balance of your order before charging any remaining balance to your credit card. You may not be able to combine Auto Delivery discounts and other promotions.
Auto Deliveries are available in intervals from two weeks to six months. You select the frequency with which you want to receive each order and we'll automatically send out the orders on that schedule until you notify us of a change or cancellation. You may change the Auto Delivery Order frequency, item quantity, shipping address, payment method, and billing address associated with your Auto Delivery Order at any time online by following the options on your account page on this website (please allow 24 hours for the change to be processed). All future Auto Delivery Orders will be updated.
All Auto Delivery Orders receive a discount of a minimum of 10% up to 20% savings over the regular price of the item. Spectrum reserves the right to change the discount amount at any time in its sole discretion. An item receives the discount percentage as of the date the order or reorder is placed; if there are subsequent changes to the discount program, you will receive the new discount percentage on future orders.
All Auto Delivery Orders of $25.00 or more ship free to the U.S. using standard shipping. Auto Delivery Orders less than $25.00 will incur a shipping fee of $7.50 per order for shipment in the U.S. Customers are liable for any applicable sales taxes. Auto Delivery Orders are not eligible for shipping upgrades. An estimated delivery range will appear on your customer account page when the order has been processed and you will receive an e-mail advance notification before the order ships. However, we cannot guarantee an exact delivery date or time. Items are shipped to the address given to us by you when you placed the order; we are not responsible for late, lost or misdirected mail delivery.
You may cancel your Auto Delivery Order program at any time on-line, 24 hours a day, by visiting your Auto Delivery account page and selecting cancel http://www.rayovac.com/account.aspx or you may cancel by calling Rayovac Consumer Service at 1-800-237-7000 between the hours of 8am CST and 4:30pm CST Monday through Friday. Cancellation of the Auto Delivery Order program, including the cancellation of your next order, must be received at least 24 hours prior to your next order's ship date. A return of one shipment in your Auto Delivery program will NOT cancel the program. This means an item will be shipped to you in the next scheduled time period UNLESS you cancel the program as outlined above.
You will only be charged for orders that have shipped.
Select items offered by Rayovac.com are eligible for Auto Delivery. To see a full list of eligible items, visit www.rayovac.com.
You must have a Rayovac.com account to register for Auto Delivery. Spectrum reserves the right to accept or refuse Auto Delivery Orders at its discretion. Your participation in the Auto Delivery Program is personal to you, and is not assignable or transferable to any third party. If any problems arise with your Rayovac account, the shipping address or payment method associated with your Auto Delivery Order, we will notify you via e-mail using the address associated with your Auto Delivery Order asking that you resolve the problem and reactivate your Auto Delivery Order by entering a new credit card in the Auto Delivery Manager found by logging into your account or calling Rayovac Consumer Service at 1-800-237-7000. Your Auto Delivery Order will be placed on hold and no additional orders will be processed or shipped until the problem has been resolved. Auto Delivery discounts and any Auto Delivery limited time special promotions in effect apply only to eligible items displaying the offer message on the Auto Delivery item information pages. Auto Delivery discounts and any Auto Delivery limited time special promotions apply only to item(s) sold on the Rayovac.com website and do not apply to the same item(s) sold by other sellers. All returns under the Auto Delivery are subject to the Rayovac.com Returns Policy found at http://www.rayovac.com/contact/return-policy.aspx. A return of one shipment in your Auto Delivery program will NOT cancel the program. This means an item will be shipped to you in the next scheduled time period UNLESS you cancel the program as outlined above. Auto Delivery discounts are good while supplies last or until the Auto Delivery discount on a particular product is canceled. Auto Delivery Orders are void where prohibited.
Delivery and Shipping
If any Auto Delivery item is unavailable on the day it is scheduled to be shipped, we will notify you of the delay and will attempt to fulfill the order each day for a 10-day period. If the product becomes available during that 10-day period, we will ship the item to you. If the item does not become available during that 10-day period, we will notify you that the order has been canceled. Future orders will not be affected, provided the Auto Delivery item becomes available, and will be delivered according to your selected schedule.
If any Auto Delivery item is discontinued or no longer available for any reason, we will automatically notify you of the cancellation to your Auto Delivery Order or Auto Delivery Program for that item and no additional orders will be placed.
The total cost charged to your credit card for each Auto Delivery Order will be the cost of the item on the day the order is processed less the Auto Delivery discount, plus any applicable sales tax (and shipping fees of $7.50 per order for each order that is less than $25.00 base price without applicable sales tax). Any Rayovac.com gift certificates or eligible promotional code will be applied toward the balance of your order before charging any remaining balance to your credit card.
The charge for each Auto Delivery Order shipment will be billed to the credit card used to create your Auto Delivery Order or as otherwise directed by you. If the credit card becomes invalid at any time or if the charge is otherwise rejected, we will send an e-mail to the e-mail address associated with your Auto Delivery Order notifying you that the Auto Delivery Order is suspended until you payment information is updated. You may update your payment information by accessing your customer account page. Your Auto Delivery Order will remain suspended, no orders or shipments will be processed, until the information is updated and you reactivate your Auto Delivery Order.
Your Auto Delivery Order will remain in effect until it is cancelled. If you cancel your Auto Delivery Order and then reactivate it, the discount applied to any Auto Delivery Order will be the then-current discount available at the time your Auto Delivery Order is reactivated. If the Auto Delivery discount percentage for such Auto Delivery Order changes, then the new discount will be applied to your future shipments of that item. Special limited time Auto Delivery promotions only apply during their effective dates.
Termination by Us
We may, in our sole discretion, terminate your Auto Delivery Order at any time without notice. If we do so, you will only be charged for orders that have been shipped to you.
Limitation of Liability