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    Auto Delivery

    What is Auto Delivery?

    Save 15% on eligible products when you add the product to your cart with Auto Delivery and complete your order. Auto Delivery allows you to schedule automatic shipments of select products at the frequency of your choice. Auto Delivery is hassle free - cancel at any time and adjust your shipments to fit your needs.

    Auto Delivery FAQs

    1. Can I return a product I received via the Auto Delivery program?

    Yes. Simpy follow Rayovac's standard return policy found here: http://www.rayovac.com/Standard-Items/Privacy/Return-Policy.aspx

    2. Can I cancel at any time?

    Yes. Simply log in to your account and click Auto Ship Manager in the left-hand column. Your Auto Delivery orders will be displayed on the screen, click the "Cancel Auto Delivery" link associated with the order you wish to cancel. Confirm your cancellation by clicking the "Yes, Cancel this Auto Delivery" button. You may also call Rayovac Consumer Service at 1.800.237.7000 and a representative will be able to assist you. Cancelation of the Auto Delivery Order program, including the cancelation of your next order, must be received at least 24 hours prior to your next order's ship date.

    3. Will I be notified before each order ships?

    Yes. One week before each Auto Delivery order is scheduled to ship you will receive an email notification. Links in that email will take you to your Auto Delivery Manager where you can Pause, Ship Immediately or Cancel your Auto Delivery permanently. You may also call Rayovac Consumer Service at 1.800.237.7000 and a representative will be able to assist you.

    4. How do I pause my order?

    Log in to your account and view your Auto Delivery Manager page available under "My Account". Click the "Edit Auto Delivery" link associated with the order you wish to pause. Change the Status drop down from "Active" to "On Hold" then confirm this change by clicking the "Update" button. Your order is now paused until you repeat the process changing the status to "Active". You may also call Rayovac Consumer Service at 1.800.237.7000 and a representative will be able to assist you. You must pause your order at least 24 hours prior to your next order's ship date to successfully pause that order.

    5. How do I change my credit card?

    Log in to your account and view your Auto Delivery Manager page available under "My Account". Click the "Update Credit Card" link associated with the order for which you wish to change the billing information. Enter your credit card information in the fields provided along with the credit card's billing address then confirm your change by clicking the "Update" button. You may also call Rayovac Consumer Service at 1.800.237.7000 and a representative will be able to assist you.

    6. How do I change the quantity?

    Log in to your account and view your Auto Delivery Manager page available under "My Account". Click the "Edit Auto Delivery" link associated with the order for which you wish to change the quantity that is setup for Auto Delivery to you. Change the "Quantity for Auto Delivery" drop down menu to the desired quantity. Confirm this change by clicking the "Update" button. Your new quantity will be sent with your next scheduled shipment. You may also call Rayovac Consumer Service at 1.800.237.7000 and a representative will be able to assist you.

    7. How do I send my next shipment now?

    Log in to your account and view your Auto Delivery Manager page available under "My Account". Click the "Send Auto Delivery Now" link associated with the order for which you wish to have shipped to you immediately then confirm the immediate shipment of the order by clicking the "Send Next Auto Delivery Now" button. You may also call Rayovac Consumer Service at 1.800.237.7000 and a representative will be able to assist you.

    8. How do I change the frequency each order ships?

    Log in to your account and view your Auto Delivery Manager page available under "My Account". Click the "Edit Auto Delivery" link associated with the order for which you wish to change the frequency of shipment to you. Change the "Next Auto Delivery Order" dropdown menu to the frequency that meets your needs then confirm this change by clicking the "Update" button. You may also call Rayovac Consumer Service at 1.800.237.7000 and a representative will be able to assist you.

    9. Is there a shipping charge?

    You have the option of selecting either standard shipping or express shipping on your first order. Shipping rates are provided at checkout when you select the shipping method. All subsequent Auto Delivery orders will ship via standard shipping. Free standard shipping is available on orders that are $25.00 or more shipped within the U.S.

    10. Will I always receive the same discount?

    The discount you receive on each Auto Delivery order will not change for as long as your Auto Delivery order is active, unless you are notified by Rayovac of a discount change. If you use a Rayovac promotion code on your first order, the 15% off Auto Delivery Order discount will not be included on the first order and will be included on your subsequent Auto Delivery Orders.

    11. What happens if my Auto Delivery product is discontinued?

    If a product you have setup as Auto Delivery is discontinued you will be notified and your Auto Delivery will continue to ship at the same interval until we run out of stock at which time your Auto Delivery order with the discontinued product will be canceled.

    12. What happens if the price of my item increases?

    The price you pay while enrolled in Auto Delivery will never change, unless you are notified by Rayovac of a price change.