Warranties & Guarantees

Rayovac® has been trusted for over 100 years to deliver durable, high-performing batteries and lighting. Meticulous product design and rigorous testing ensure you always receive an exceptional experience when you choose Rayovac® batteries, lighting, and portable power. View Rayovac® warranties applicable to your specific product by choosing the product below:

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RAYOVAC® Performance Guarantee


We've spent over 110 years thinking about batteries so you can think about them less. Not completely satisfied with the performance of our alkaline batteries? You'll get your money back.* Call us at 1-800-891-6091 or send us an email at RayovacConsumerServices@energizer.com for further instructions. Prior to contacting us please have the battery size and expiration date readily available.

*Limit 1 refund per product purchased. Refund up to $15 provided via coupon. Please allow 6-8 weeks for processing. 

  • RAYOVAC® is not liable for any and all incidental, special or consequential damages including lost profits and claims from third parties are excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights which vary from state to state.

Leak-Proof Guarantee

Formally Damaged Device Guarantee 

Every single RAYOVAC® Alkaline Battery is designed to prevent damaging leaks and tested twice prior to shipment. That’s why your devices are protected by our Leak-Proof Guarantee. In the unlikely event of alkaline battery leakage, any battery operated device that is damaged by RAYOVAC® Alkaline Batteries will be repaired, replaced or refunded, at our option, as long as the batteries have not expired or been mixed by expiry date and/or battery type. Call us at 1-800-891-6091 or send us an email at RayovacConsumerServices@energizer.com for further instructions. For Tips and Tricks on the proper use of batteries, visit our Battery Care page here.

If you have a receipt of purchase for this item, we ask you have available. If not, we will performance market research to determine the current value of your device.


Batteries That Do What They Say They'll Do


After manufacturing in the U.S.* for 110 years, we feel like we've got this producing reliable batteries thing down. That's why we stand behind each of our batteries with a commitment to you - THE RAYOVAC® PERFORMANCE GUARANTEE:



We believe you can have a battery that lasts as long as the competition at a fair price. We rigorously test our RAYOVAC® batteries to ensure the quality and performance meet your expectations. We make batteries that do what they say they'll do, plain and simple. No gimmicks or your money back**.


Committed to Quality


Batteries Warranty & Guarantee
  • Material Testing

    At our Fennimore, WI production facility, we carefully test all the materials that go into our RAYOVAC® Alkaline batteries at each step of the manufacturing process.
  • Performance & Reliability

    Once they're through the production line, we conduct even more performance and reliability tests, at extreme temperatures and high humidity.
Batteries Warranty & Guarantee
Batteries Warranty & Guarantee
  • Battery Testing

    Finally, every single alkaline battery we manufacture is aged and tested prior to shipment, to ensure you receive a top-quality battery every time.

*WITH U.S. AND GLOBAL PARTS
** MONEY BACK GUARANTEE: CONTACT 1-800-891-6091 WWW.RAYOVAC.COM/MBG FOR MORE DETAILS. RESTRICTIONS APPLY.

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RAYOVAC® Performance Guarantee


We've spent over 110 years thinking about batteries so you can think about them less. Not completely satisfied with the performance of our hearing aid batteries? You'll get your money back.* Call us at 1-800-891-6091 or send us an email at RayovacConsumerServices@energizer.com for further instructions. Prior to contacting us please have the battery size and expiration date readily available.

*Limit 1 refund per product purchased. Refund up to $15 provided via coupon. Please allow 6-8 weeks for processing. 

  • RAYOVAC® is not liable for any and all incidental, special or consequential damages including lost profits and claims from third parties are excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights which vary from state to state.

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Flashlight Warranty


Lifetime Warranty: We will refund, at our option, selected RAYOVAC® brand flashlight as indicated on the specific retail packaging. No packaging and/or receipt required. Call us at 1-800-891-6091 or send us an email at RayovacConsumerServices@energizer.com for further information on returning the required material. Warranty excludes damage caused by battery leakage, accidents, and misuse.

DIYBEAM

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Portable Power Device Warranty


All Portable Charger Products have a One-Year Limited Warranty to the original purchaser from the date of the purchase, when used as directed, in accordance with the operating instructions and the system environment.


Portable Power Warranty

Portable Charger Product One-Year Limited Warranty

  • The One-Year Limited Warranty covers manufacturer defects. It excludes damage caused by accident, normal wear and tear, misuse, and/or modification of a Portable Charger Product.

    THERE ARE NO OTHER EXPRESS WARRANTIES.
  • Rayovac is not liable for damages to your MP3 player, cell phone, or other devices arising from the use of this Portable Power Product. Please consult your device manual to ensure compatibility before use.
  • RAYOVAC® is not liable for any and all incidental, special or consequential damages including lost profits and claims from third parties are excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights which vary from state to state.

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Photo Lithium Specialty Batteries


As long as the batteries have not expired, we will replace, repair or refund, at our option, any device damaged by our Rayovac Batteries. If you believe a RAYOVAC® Photo Lithium battery damaged your device please contact 1-800-891-6091 for warranty information.


RAYOVAC® Performance Guarantee


We've spent over 110 years thinking about batteries so you can think about them less. Not completely satisfied with the performance of our photo lithium batteries? You'll get your money back.* Call us at 1-800-891-6091 or send us an email at RayovacConsumerServices@energizer.com for further instructions. Prior to contacting us please have the battery size and expiration date readily available.

*Limit 1 refund per product purchased. Refund up to $15 provided via coupon. Please allow 6-8 weeks for processing. 

  • RAYOVAC® is not liable for any and all incidental, special or consequential damages including lost profits and claims from third parties are excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights which vary from state to state.

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RAYOVAC® Performance Guarantee


We've spent over 110 years thinking about batteries so you can think about them less. Not completely satisfied with the performance of our rechargable batteries? You'll get your money back.* Call us at 1-800-891-6091 or send us an email at RayovacConsumerServices@energizer.com for further instructions. Prior to contacting us please have the battery size and expiration date readily available.

*Limit 1 refund per product purchased. Refund up to $15 provided via coupon. Please allow 6-8 weeks for processing. 

  • RAYOVAC® is not liable for any and all incidental, special or consequential damages including lost profits and claims from third parties are excluded from this warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights which vary from state to state.


DAMAGED DEVICE GUARANTEE


As long as the batteries have not expired, we will replace, repair or refund, at our option, any device damaged by our RAYOVAC® Batteries. Call us at 1-800-891-6091 or send us an email at RayovacConsumerServices@energizer.com for further instruction on returning the required material.

If you have a receipt of purchase for this item, we ask you have available. If not, we will performance market research to determine the current value of your device.