As long as the batteries have not expired, we will replace, repair or refund, at our option, any device damaged by our Rayovac Batteries if sent with the batteries to:

RAYOVAC® Consumer Services
3001 Deming Way
Middleton, WI 53562

If you have a receipt of purchase for this item, we ask that you send this as well. In the event that the item cannot be repaired, this will help us establish the value of the item. If not, we will do market research to determine the current value of your device. Please separate the battery from the device and place in a plastic bag for shipping purposes (if possible). The shipping of alkaline batteries is permitted by both the US postal service as well as private carriers such as FEDEX or UPS. We ask, as do the carriers, that any leaking batteries be contained in a plastic bag or bags in order to prevent the fluid from seeping through the packaging.

If the repair or replacement is covered under warranty, you will receive no additional correspondence. Your repaired unit, refund, or a comparable replacement of equal value and function will be shipped to you within 2-3 weeks. Additional delay may be unavoidable on occasion if a replacement item is temporarily out of stock.